Legal

Privacy PolicyYour Privacy Matters

Learn how we collect, use, and protect your personal information when you use our services.

Last Updated: January 15, 2026

Introduction

Rwenzori Rituals ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out our contact form or send us an email
Book a consultation or ceremony
Subscribe to our newsletter
Post comments or messages on our website
Use our chat or messaging features

The information we collect may include:

Contact Information: Name, email address, phone number
Demographic Information: Age, location, preferences
Communication Data: Messages, inquiries, feedback
Usage Data: How you interact with our website

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Respond to your inquiries and requests
Send you relevant updates and information
Process bookings and consultations
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze how you use our website
Improve our website performance
Provide personalized content

You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who help us operate our website and services
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

SSL encryption for data transmission
Secure data storage systems
Access controls and authentication
Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data
Restriction: Limit how we use your data
Object: Object to data processing
Data Portability: Receive your data in a portable format

To exercise these rights, please contact us.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please do not use our services or provide us with any personal information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.